360 Degree Monitoring

May 19th, 2011 by John Alessi

I am happy to announce that we have launched our 360 Degree Email Monitoring project.

What is 360 Degree Email Monitoring? 360 Degree Email Monitoring is an aggressive monitoring system that we developed to help us instantly detect and correct any bottlenecks that may occur in our email delivery network, and measure real email delivery performance every minute of every day.

Traditional server monitoring only verifies that servers are listening. But just because a server is listening, does not mean that it is doing its job properly.

SocketLabs 360 Degree Email Monitoring emulates a user outside of our network who is sending email through our systems. Each message the monitor sends is tracked throughout our entire infrastructure until it is delivered to the inbox. The monitoring system tells us exactly how long it takes to deliver each message, and if it detects any issues, it sounds alarms that point us to the piece of infrastructure that needs attention, so we can remedy the problem right away.

Monitoring in this fashion gives us yet another way to ensure that we are providing the fastest and most trusted email delivery network available. In the coming months we are expanding our 360 Degree Email Monitoring to offer even more thorough analysis and alerts and even expose this data to our customers.

360 Degree Email Monitoring is a service mark of SocketLabs, Inc.

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Japan Tsunami and Earthquake Relief

April 1st, 2011 by John Alessi

We want to thank everyone who supported our effort to raise funds for Japan Tsunami relief. Although we are disappointed more people did not participate in our Facebook campaign we have made a donation of $150 based on the number of people who “Liked” our Facebook campaign page as promised. In addition, SocketLabs has donated an additional $5,000 to the American Red Cross Japan relief effort for a total of $5150. Electronic Arts has promised to match our donation to the American Red Cross, for a grand total of $10,300 toward relief for the Japanese people. Thank you again for your support!

We encourage you to give as well. If you would like to you can use this link to donate to the American Red Cross with a promise from Electronic Arts to match your gift:

Make a donation to the American Red Cross which will be matched by Electronic Arts

More information from EA here.

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Helping the people of Japan

March 12th, 2011 by John Alessi

We are horrified by the devastation caused by the Earthquake and Tsunami in Japan and are reaching out to them with your help.

We put up a SocketLabs Japan Earthquake Relief page on Facebook, and we will donate $1 for every Like of this page between now and March 31, 2011 up to $10,000 to help provide humanitarian relief for the people of Japan affected by the Earthquake and Tsunami.

Please visit this page and click the Like button to help out.

And if you fee so inclined, we encourage you to donate yourself. Here is a link to a list of charities collecting for this relief.

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