Author Archives Chris John

Holiday Email Tips The Holidays are fast approaching and SocketLabs is ready to handle your holiday email traffic. Many of our customers will have a significant increase in volume over the holidays. Now is a good time to review your account and prepare for the upcoming holiday season. Here are some suggestions: Clean Your Lists […]

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Our SMTP relay service is 5 years old now!  Over the course of the 5 years that we have offered a hosted SMTP service we’ve been asked many times if we offered a way to send email campaigns or newsletters. To fulfill that customer need we’ve hosted a third party application and partnered with several […]

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Throughout our company’s history we have solved many of our in-house computing and infrastructure needs by building custom solutions when an adequate commercial solution was not available.  As we built out our hosted SMTP server solution we discovered we needed an adequately powerful SMTP load balancer to create the high availability network we desired. As […]

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There are many great reasons to leverage a smart host like SocketLabs On-Demand SMTP service to ensure your person-to-person email gets delivered.  But there are key mistakes companies make when using a smart host that can have a lasting effect on the delivery of their email. Here are our Top 5: Using A Smart Host […]

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We are very excited to bring you the latest update to the Hurricane MTA Server (HMS) platform!  It has always been our desire to provide the most powerful, feature-rich SMTP server on the market.  With version 2.2, we have added some exciting new capabilities and expanded on more recent functionality that provides the most flexible […]

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The delivery of transactional email in the form of welcome messages, email confirmations, receipts, and other notifications can often be overlooked or taken for granted in the grand scheme of doing business.  The reality is that failure to deliver these critical email messages to your current or potential customers can have a profound affect on […]

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In Part 2 of our series on Inbound Parsing sample applications, we’re examining a simple web application built with Node.js, MongoDB, WebSockets, and D3.js. Though aimed more at developers, this post also might serve to inspire some business use cases for SocketLabs’ Inbound Parse feature. To start off, let’s take a peek at the front […]

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Back in April we launched our Inbound Parsing feature, and a few weeks ago we outlined the top 3 uses of this service.  In this two-part post we want to present a short sample application that demonstrates how easy it is to get some interesting results with Inbound Parsing. Let’s pretend for a moment we […]

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This April, we launched our Inbound Parsing Service, an incoming email processing capability, as part of our SocketLabs On-Demand SMTP service.  Up until that time, our SMTP relay service was for outbound email traffic only.  The new Inbound Parsing Service provides companies looking to integrate both outbound email delivery and tracking with the ability to […]

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SocketLabs’ On-Demand SMTP service has supported Open and Click Tracking for several years. Until now we’ve left providing an unsubscribe function up to our customers’ application because it is tied very tightly to each sender’s specific list of addresses.  Many of our customers have since asked us to provide an unsubscribe function so that they would […]

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