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The Canadian Anti-Spam Law (CASL) took effect on July 1, 2014 and has broad application to businesses both in Canada and outside of Canada, especially for senders of commercial email. Even if you are located outside of Canada (such as in the United States) this law may still affect you, and carries stiff penalties — […]

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What is DMARC and How Does This Affect Me? Just over two weeks after Yahoo’s implementation of a strict DMARC record, a second major mailbox provider has now followed suit. Late yesterday afternoon AOL made an announcement on their Postmaster blog stating that they are immediately implementing a “p=reject” DMARC policy. [email protected] Mail takes action […]

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Last week we published an article about security policy changes at Yahoo Mail that are affecting email senders. The change implemented by Yahoo was an email security protocol called DMARC. DMARC, which stands for “Domain-based Message Authentication, Reporting & Conformance” is a technology that aims to prevent spoofing of from addresses. The changes implemented by […]

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I want to thank all of our customers, partners and fans for a great 2013, and to wish you all a very happy and successful new year! We accomplished quite a bit in 2013.  I can’t list everything, but I would like to share some of the highlights.  A word of warning first. This is […]

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Throughout our company’s history we have solved many of our in-house computing and infrastructure needs by building custom solutions when an adequate commercial solution was not available.  As we built out our hosted SMTP server solution we discovered we needed an adequately powerful SMTP load balancer to create the high availability network we desired. As […]

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Over the last few days we’ve noticed some interesting changes in email open related data. It turns out to be the result of changes to a particularly popular email client. Google has made some modifications to how some of their official clients handle retrieving and displaying images. The good news is that the changes will […]

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SocketLabs’ On-Demand SMTP service has supported Open and Click Tracking for several years. Until now we’ve left providing an unsubscribe function up to our customers’ application because it is tied very tightly to each sender’s specific list of addresses.  Many of our customers have since asked us to provide an unsubscribe function so that they would […]

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In April we blogged about a sharp increase in the number of hard bounces occurring with email addresses at Yahoo! Mail.  The increased error rates were attributed to Yahoo reducing the period of dormancy before closing down an account.  Yesterday, Yahoo!’s SVP of Platforms, Jay Rossiter, came forth with new plans to make closed and dormant accounts […]

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At SocketLabs we strive to provide cutting edge technology for delivering bulk email. Our flagship Hurricane MTA Server continues to lead the market with innovative functionality that you can’t find in any other SMTP MTA server.  We are pleased to announce the availability of Hurricane MTA Server version 2.1, a new release that introduces some […]

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A recent AOL Postmaster blog article which was reported more widely through the Word to the Wise blog outlines some vague new changes to the way AOL is handling certain email messages that are identified as spam.  The result of customer feedback, AOL states that they will be returning more CON:B1 Refuses errors to mailers sending these […]

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