360 Degree Monitoring

I am happy to announce that we have launched our 360 Degree Email Monitoring project. What is 360 Degree Email Monitoring? This is an aggressive monitoring system that we developed to help us instantly detect and correct any bottlenecks that may occur in our outbound email delivery network, and measure real outboundĀ email delivery performance every […]...

Japan Tsunami and Earthquake Relief

We want to thank everyone who supported our effort to raise funds for Japan Tsunami relief. Although we are disappointed more people did not participate in our Facebook campaign we have made a donation of $150 based on the number of people who “Liked” our Facebook campaign page, as promised. In addition, SocketLabs has donated […]...

Helping the people of Japan

We are horrified by the devastation caused by the Earthquake and Tsunami in Japan and are reaching out to them with your help. We put up a SocketLabs Japan Earthquake Relief page on Facebook, and we will donate $1 for every Like of this page between now and March 31, 2011 up to $10,000 to […]...

New SocketLabs On-Demand Features

I am proud to announce version 4.0 of the SocketLabs On-Demand control panel which includes exciting new features. Version 4.0 has been months in the working, and represents a complete restructuring of the underpinnings of our data systems. This update not only provides great features today, it also lays the groundwork for many new and […]...

Changes to SocketLabs On-Demand Suppression Handling

We are making a change to our suppression systems of which you should be aware. The SocketLabs On-Demand automatic suppression system dramatically increases your deliverability by automatically blocking email to addresses which have previously hard bounced or previously complained about one of your mailings. This year we are reinforcing our email delivery infrastructure to make […]...

The Buzz about Amazon’s SES

I love Amazon. When recently asked, I quickly named them as one of my favorite brands. I buy everything I can through Amazon. Their fast shipping and great prices are hard to beat. Recently we have been contemplating putting some of our resources into the Amazon Cloud (AWS) and we have therefore spent a LOT […]...

Important SocketLabs On-Demand API Change

If you are using the SocketLabs On-Demand API, there is a change coming that may affect you. This change only applies to the messagesProcessed method of the SocketLabs On-Demand API. If you are not using the messagesProcessed method, then this change will not affect you. Currently the messagesProcessed method of the SocketLabs On-Demand API returns […]...

Keeping Your Mail out of the Spam Folder

Laura at Word to the Wise has posted an excellent article on how to keep your mail out of the bulk folder. In it she also references another great article: 10 Things you can do if your email campaign is going to the junk folder At SocketLabs, we put all the technology and management in […]...

Some Changes to our SocketLabs On-Demand Billing

Corrected Charges for Suppressed Messages You may be aware of our suppression system which blocks delivery to email addresses which are invalid or which have previously complained about your mailing. ISPs penalize you for attempting delivery to invalid addresses or addresses which have complained about your mailings, so the SocketLabs On-Demand suppression system is a […]...