Dedicated, Enterprise-Level Support at a Fraction of the Cost

Your Concierge Rep is with you from day one of onboarding.

Make diminished levels of service, outdated tech, and waiting on support tickets a thing of your past. We’ll get you setup, migrated, and running at peak performance by taking the time to understand your unique business needs and connecting you with our in-house deliverability and infrastructure experts to make sure you’re supported at every step of your email journey.

From onboarding, infrastructure and authentication to deliverability & performance monitoring, we’re at your tech and call. Concierge Plans starting at $889/month.

Let's Get Started
SocketLabs Concierge rep leaning against an email envelope
Two people sitting at a table drinking coffee, highlighting the ease of sending your emails with the help of SocketLabs' Concierge

Migrate with Ease

Focus on delivering great content and experience to your users; we’ll handle the transition.

Don’t let the headaches or stress of changing email delivery providers stifle your growth. Our technical experts have decades of experience in email implementation—minimizing disruptions and allowing you to maintain focus on the rest of your business while our team ensures a seamless migration.

Every email program is unique, so we take the time to understand your needs and formulate the best possible transition plan to fit your timeline, your budget, and your goals with email.

Plan My Migration

Strategic Advice at Every Turn to Enable Smarter Sending

Accelerate your email performance with intelligent reporting and ongoing expert insights.

Email data is meaningless without context. From infrastructure and deliverability to email strategy and performance optimization, rest easy knowing our expert-driven insights are powered by data.

Drive email performance with direct access to unique performance and deliverability reporting tools, such as our proprietary StreamScorePro, paired with expert insight and guidance to make sure your program is always running at its best.

Meet Your Team of Experts
Your team of experts as part of a SocketLabs Concierge package

What to Expect

We’ve got your back, every step of the way.

Service Step Icon 1
STEP 1

Introduction

  • We’ll take time to understand your email program, timeline, and expectations before creating the perfect Concierge Roadmap, tailored to your specific business needs

  • We don’t move forward until the plan has been mapped out to your liking

Service Step Icon 2
STEP 2

Onboarding

  • Meet your dedicated Concierge Representative

  • Review business needs, challenges and expectations to ensure a smooth migration 

  • Establish key milestones

  • Get a personal walkthrough of the SocketLabs platform

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STEP 3

Infrastructure &
Authentication Review

  • Review your current infrastructure and authentication setup with our experts

  • Discuss suggestions and proposed optimizations

  • Receive guidance from our experts to implement infrastructure and authentication changes

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STEP 4

Managed Migration

  • Join a migration planning call with our team

  • Review needs, expectations, and timelines

  • Receive a custom migration plan

  • Start your seamless migration, guided by our experts!

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STEP 5

Ongoing Deliverability

  • Get actionable feedback and strategic advice in recurring quarterly meetings with your Concierge Representative

  • Review performance metrics and trends

  • Discuss deliverability optimizations where needed

Ready to get started?

Answer a few quick questions below

Speach Mark

Nobody gives support like SocketLabs

“We’ve been working together for at least 8 years now, and we wouldn’t trust anybody else with our email delivery.”

Lindsay Willott CEO,
Customer Thermometer
customer thermometer
Speach Mark

Head and shoulders above the rest

“SocketLabs is clearly driven by customer success and has become a trusted partner of SignUp.com.”

Patrick Dyson CTO,
SignUp.com
sign up
Speach Mark

We should have transitioned a long time ago

“With SocketLabs, we’re not just a number. I’ve got the name of a person I can ring up if I’ve got a problem.”

Alec Dobbie CEO,
FanFinders
fan finders
Speach Mark

SocketLabs have proven themselves to be a stable and valuable partner

“We always want to be at the forefront of the marketing automation world, and SocketLabs helps us to do that.”

Peter Malm Email Specialist,
APSIS