When you call SocketLabs customer service and support, a real live person will answer the phone… imagine that!
At SocketLabs, we pride ourselves on our commitment to exceptional customer service and support. When you sign up for the Silver level or above, a dedicated email expert will be assigned to manage your account — to supervise, consult with you on email best practices and serve as your liaison to our support team. And ALL of our plan levels include access to our friendly, helpful staff of email experts. This is what separates SocketLabs On-Demand from the cheap services that fail by leaving your email solely in the hands of a machine.
Our customer service line is open during business hours, armed with a team of highly trained individuals to handle any issues immediately. We don’t make you wait while we connect you to a call center in some remote location, and you can feel confident that our SMTP specialists know exactly how to handle any concerns.
In the unlikely event of an emergency or outage situation, SocketLabs provides a 24/7 outage response team to make sure your email service doesn’t miss a beat.
You’re in good company when working with SocketLabs. Here are some companies who have also trusted SocketLabs.
Best Deliverability Possible, Would Recommend to Anyone
The customer service for Socket Labs is absolutely incredible.
We Have Never Looked Back
Very easy to use
You … Are … The … Bomb!
Vastly Superior; Well Done!
Helpful, Reliable and Affordable
Resolved All of Our Deliverability Issues!
Your Email Service ROCKS!!
Second to None, 5 Stars
We Love Your Service
Knowledgeable… USA Built and Supported… Trusted IP Address
Extremely Easy to Use, Could Not Be Happier
A warm, fuzzy feeling of safe to try and safe to use.
Customer Service – Direct Communication
Fast & Reliable
Responsive, Helpful, and Knowledgeable
You guys are great. Thank you.
Glad We Chose SocketLabs