When you call SocketLabs customer service and support, a real live person will answer the phone… imagine that!
At SocketLabs, we pride ourselves on our commitment to exceptional customer service and support. When you sign up for the Silver level or above, a dedicated email expert will be assigned to manage your account — to supervise, consult with you on email best practices and serve as your liaison to our support team. And ALL of our plan levels include access to our friendly, helpful staff of email experts. This is what separates SocketLabs On-Demand from the cheap services that fail by leaving your email solely in the hands of a machine.
Our customer service line is open during business hours, armed with a team of highly trained individuals to handle any issues immediately. We don’t make you wait while we connect you to a call center in some remote location, and you can feel confident that our SMTP specialists know exactly how to handle any concerns.
In the unlikely event of an emergency or outage situation, SocketLabs provides a 24/7 outage response team to make sure your email service doesn’t miss a beat.
You’re in good company when working with SocketLabs. Here are some companies who have also trusted SocketLabs.
Second to None, 5 Stars
Knowledgeable… USA Built and Supported… Trusted IP Address
We Have Never Looked Back
Helpful, Reliable and Affordable
Using a service such as SocketLabs helps us ensure that our business clients can get their email where it needs to be.
The customer service for Socket Labs is absolutely incredible.
Glad We Chose SocketLabs
Best Deliverability Possible, Would Recommend to Anyone
Customer Service is the reason for success
We Love Your Service
You guys are great. Thank you.
Responsive, Helpful, and Knowledgeable
Fast & Reliable
Vastly Superior; Well Done!
Resolved All of Our Deliverability Issues!
Your Email Service ROCKS!!
I chose to use you over other services because …
Extremely Easy to Use, Could Not Be Happier
Should Have Signed up Sooner