When you call SocketLabs customer service and support, a real live person will answer the phone… imagine that!
At SocketLabs, we pride ourselves on our commitment to exceptional customer service and support. When you sign up for the Silver level or above, a dedicated email expert will be assigned to manage your account — to supervise, consult with you on email best practices and serve as your liaison to our support team. And ALL of our plan levels include access to our friendly, helpful staff of email experts. This is what separates SocketLabs On-Demand from the cheap services that fail by leaving your email solely in the hands of a machine.
Our customer service line is open during business hours, armed with a team of highly trained individuals to handle any issues immediately. We don’t make you wait while we connect you to a call center in some remote location, and you can feel confident that our SMTP specialists know exactly how to handle any concerns.
In the unlikely event of an emergency or outage situation, SocketLabs provides a 24/7 outage response team to make sure your email service doesn’t miss a beat.
You’re in good company when working with SocketLabs. Here are some companies who have also trusted SocketLabs.
Best Deliverability Possible, Would Recommend to Anyone
I chose to use you over other services because …
Vastly Superior; Well Done!
Should Have Signed up Sooner
Customer Service – Direct Communication
SocketLabs is exactly what I needed for my client.
I will certainly be recommending SocketLabs to others.
Knowledgeable… USA Built and Supported… Trusted IP Address
Glad We Chose SocketLabs
It works rock solid, even from Denmark
Resolved All of Our Deliverability Issues!
Your Email Service ROCKS!!
We Have Never Looked Back
Responsive, Helpful, and Knowledgeable
Second to None, 5 Stars
Very easy to use
Customer Service is the reason for success
Extremely Easy to Use, Could Not Be Happier
Fast & Reliable
Helpful, Reliable and Affordable