Experience Amazing Customer Support
See for yourself what sets us apart.
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98% Customer Support Satisfaction
Support That Makes a Difference
Immediate Assistance
Our customer service line is open during normal business hours, armed with highly trained individuals that can handle most issues immediately. We don’t make you wait while we connect you to a call center in some remote location. From SMTP connections and API questions, to help designing and configuring the perfect marketing message, you can rest assured that our specialists can help.
After Hours
Should a need arise after hours, customers can still communicate with our support staff and request technical assistance. The process for doing so is submitting a support ticket online or sending a message to [email protected]. In the unlikely event of an emergency or outage situation, SocketLabs provides a 24/7 outage response team to make sure your email service doesn’t miss a beat.
We’re Always Here For You
Have questions or need help? Here’s how to reach support:
US: 800-650-1639
International: +1 484-418-1285
Get your questions answered through live chat.
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