Top to bottom email reporting

Our reporting suite shows you every facet of email performance

StreamMonitor allows you to monitor email performance across all subaccounts and offers issue priority scoring so you can identify accounts most in need of help first and receive next-step guidance within a few clicks.

Sort by Urgency, StreamScore and more to

identify subaccounts needing your attention first

Urgency scoring allows you to identify

and deal with problem accounts quickly.

Identify what's driving an issue by type

StreamMonitor allows you to monitor email performance across all subaccounts and offers issue priority scoring so you can identify accounts most in need of help first and receive next-step guidance within a few clicks.

Drill down into subaccount performance

directly from your dashboard to

identify issues in 3 clicks or less.

Join us on a journey...

…to better email performance. Let’s start with a StreamScore, which is a color-coded numerical representation of more than 35 internal and external data points representing audience, engagement, reputation, and security indicators. 

 

We compile all these scores on a sending overview dashboard we call StreamMonitor. See subaccounts with red StreamScores? Structure your day around addressing the most urgent issues uncovered here by StreamScores. This one-two punch of easy scoring and complete overview sets you on a path to optimization.

Draw your map

We compile all these scores on a sending overview dashboard we call StreamMonitor. See subaccounts with red StreamScores? Structure your day around addressing the most urgent issues uncovered on the dash. This one-two punch of easy scoring and complete overview sets you on a path to optimization.

 

After we use StreamMonitor to determine our destinations, the next stop on our journey is visiting Guided Insights, which is a deeper and more directional tool. With five clicks or less, you’ll get pinpointed performance signals not typically provided on reporting tools elsewhere, like list hygiene and sign-up policies.

Email issues are broken down by category with next-step guidance on how to improve your issue.

Senders loving their email experience because it's so successful and easy to manage

Step-by-step navigation

Guided Insights can also provide you an actual, defined metric about individual issues. For instance, more than 15% of your list is unengaged and has been for awhile. It will take that information and make a suggestion to you — consider sunsetting those and other addresses.

From there, you have one more road to take. You can access the subaccount’s sending overview, which will tell you the overall, common metrics like messages sent, delivered, etc., but will also give you granular data at the mailbox provider level.

Share the adventure

Building brand value and demonstrating consistent innovation is the key to customer satisfaction and growth. With our robust and simple-to-use APIs, you don’t have to spend precious hours building new tools.

Our APIs allow you to pass on this powerful and comprehensive reporting suite to each of your customers. Have a sender who has multiple subaccounts of their own? Add reporting to your own UI to give them more control they’ve ever had without needing hours of coding.

Email issues are broken down by category with next-step guidance on how to improve your issue.

Reporting for duty

Your journey starts at reporting and brings you to the easiest way to protect and optimize every stream’s performance across your business.

Get a numerical, color-coded score based on more than 35 internal and external data points for insights in a flash.

With the ability to set automated guidelines to keep senders on track, you can continuously prevent disaster.

Get more specifics like individual problems at individual providers and strategy recommendations in five clicks or less.

You don’t need to know any code to generate rules based on your specs. It’s a simple set-and-start process.

These folks enjoy the SocketLabs difference

"SocketLabs is clearly driven by customer success and has become a trusted partner of SignUp.com"
Patrick Dyson
CTO, SignUp.com

"It was like a breath of fresh air having something that we could plug into in our environment, and make a few customizations, and be up and running in the blink of an eye."
Kevin Baker
Technical Director, eProductive

"We should have transitioned a long time ago. With SocketLabs, we're not just a number. I've got the name of a person I can ring up if I've got a problem."
Alec Dobbie
CEO, Fanfinders

"We always want to be at the forefront of the marketing automation world, and SocketLabs helps us do that."
Peter Malm
Email Specialist, APSIS

"We've been working together for at least 8 years, and we wouldn't trust anybody else with our email delivery."
Lindsay Willott
CEO, Customer Thermometer

"Ultimately, we realized that email is an incredibly specialized area requiring dedicated, expert resources. We saw vast improvement after switching to SocketLabs’ managed email service."
Jim Voss
EVP of Technology & Information Security, Bridgeline