ISP Management

ISP Management: Your Email Advocate & Ambassador

As the email landscape continuously evolves and ISPs wage their war on spam, we continue our mission of getting your legitimate outbound emails delivered. When you enter into a relationship with SocketLabs, we proactively handle all communication with ISPs when it comes to the outbound emails we’re delivering on your behalf. That means you never have to worry about setting up your own email delivery infrastructure or sending in support requests directly to the ISPs.

Navigating the ISP Pitfalls

Navigating the ISP Pitfalls

We are happy to troubleshoot problems, get you off ISP blacklists, and advocate for you to Gmail, Yahoo!, Hotmail, and more — all as part of our standard service level. Our software and systems have been engineered over the past 10 years with special ISP-specific traffic shaping algorithms that know how to contour delivery uniquely to each ISP such as Yahoo!, Hotmail, AOL, and other corporate domains. Our outgoing email servers also analyze and process responses from these ISPs in real time and adjust delivery accordingly.

Monitoring Address Quality

Through robust in-house monitoring, SocketLabs can systematically detect invalid addresses and addresses associated with complaint reports. We can then automatically suppress delivery to those addresses. Our support for all the latest in authentication protocols (such as SPF, SenderID, DomainKeys, and DKIM) proves our sender identity (“who we are”) and provides a trusted channel through which to send outbound email.

Monitoring Address Quality

Trusted Industry Partners

Trusted Industry Partners

Through partnerships with other industry players we further bolster our reputation with ISPs. Participation in accreditation and whitelisting programs are only a small part of what SocketLabs does on a continuous basis to maximize the number of outbound emails that land in recipients’ inboxes.

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Customers Who Trust in SocketLabs

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