I love SocketLabs. It is the best cloud service that I have used so far.
I can say after only a few days of being on the SocketLabs service that we are impressed with the reporting and usage features, allowing us to track emails, failures, etc. We signed up for SocketLabs because we need to be able to guarantee email delivery. A problem we have noticed as technology providers is that using cloud servers from AWS, Azure or any of the other providers available, you often find yourself with IP addresses that were previously used for illicit email activities and have been blacklisted by several of the blacklisting and spam reporting authorities. This causes a problem with our legitimate business clients who rely on email delivery to run their business. Using a service such as SocketLabs helps us ensure that our business clients can get their email where it needs to be. Additionally, we were subscribed to a different service provider for SMTP Smart Host services, and were experiencing issues with the timeliness of email delivery and their service pricing was more than SocketLabs, but with less features.
The customer service for Socket Labs is absolutely incredible. It's refreshing and humbling to get such a high level of customer service from an online service.
We tried your competitor and they were almost impossible to get in touch with and when we finally did, they were no help. We have always believed that customer service is the reason for our success and it is nice to do business with a company that feels the same.
You ... Are ... The ... Bomb. Nobody gives support like SocketLabs. We've been working together for at least 5 years now, and we wouldn't trust anybody else with our email delivery.
"A few reasons [for why I chose SocketLabs] - You [Customer Service] ... Knowledgeable, answered all of my questions, were willing to help in anyway you could. That direct engagement definitely gave you guys a boost! USA built and supported. I like the additional features that I could wrap my head around later and try to sell as an added service. My goal was to get a trusted IP address to send all of my scanned SMTP mail to. I'm using your service now and I'm already seeing a difference! If it keeps up at anywhere close to the acceptance rate I'm seeing now, I'll be buying the bronze package by 4 PM tomorrow. I know I'm going to have good support from you guys and the platform looks like it's a lot more than I'll ever need."
Up until now I have used a few different autoresponders and mailers set up on my own domains. But I am very glad I found your service when looking for a solution to help with my new business venture.
Initially I joined for the SMTP service, however after checking out what is available here I am so happy, I will be using the email marketing service, the templates are great and so easy to use.
I chose to use you over other services because a) your personal approach, b) free to start c) easy to navigate and use.
Your system is vastly superior as far as user experience, in my opinion - well done!
I have been fighting to get your competitor to work for months.... no phone number, just an awkward way to 'submit a ticket’. I signed up with you today and within 30 minutes I was up and running. I made a phone call to your support team and they would not end the call until they were sure that I understood everything perfectly. You guys are great. Thank you.
The SocketLabs team of email experts is always responsive, helpful, and knowledgeable. (Read the Complete Success Story Here)
You’re in good company when working with SocketLabs. Here are some companies who have also trusted SocketLabs.
The customer service for Socket Labs is absolutely incredible.
You … Are … The … Bomb!
Fast & Reliable
Should Have Signed up Sooner
Your Email Service ROCKS!!
Customer Service is the reason for success
Extremely Easy to Use, Could Not Be Happier
You guys are great. Thank you.
We Have Never Looked Back
Glad We Chose SocketLabs
Second to None, 5 Stars
Resolved All of Our Deliverability Issues!
Using a service such as SocketLabs helps us ensure that our business clients can get their email where it needs to be.
We Love Your Service
Helpful, Reliable and Affordable
Responsive, Helpful, and Knowledgeable
I love SocketLabs!
Vastly Superior; Well Done!
Best Deliverability Possible, Would Recommend to Anyone