Pinpoint your pain point

Eliminate problems at the root with our diagnostic tools.

StreamMonitor allows you to monitor email performance across all subaccounts and offers issue priority scoring so you can identify accounts most in need of help first and receive next-step guidance within a few clicks.

Review account-wide performance,

with ability to drill down into

subaccounts with a low StreamScore

Quickly identify drops in performance

and what's causing them with our

proprietary reputation monitor, StreamScore.

Issues are broken down by category, with next-

step guidance baked right in so you spend time

solving problems, not searching for them.

StreamMonitor allows you to monitor email performance across all subaccounts and offers issue priority scoring so you can identify accounts most in need of help first and receive next-step guidance within a few clicks.

Identify and deal with changes in 

performance 24-48 hours sooner 

Drill down into subaccount performance

directly from your dashboard to

identify issues in 3 clicks or less.

Set your goal

Structure your day around addressing the most urgent issues presented to you right there on your StreamMonitor dashboard. Let’s say you see a drop in your StreamScore. Where do you begin? 

 

With just a few clicks, you can open up a vast world of contextual data to help you determine what’s gone wrong and how to set things right.

Grab your magnifying glass

Let’s take a closer look at your declining StreamScore. We crunch 35 first- and third-party data points to create your score to help you identify issues with audience, engagement, reputation, or authentication.

 

Maybe your StreamScore indicates an audience issue. For instance, more than 15% of your list is unengaged and has been for awhile. With this info, you’re ready to take your investigation to the next level.

Finding that pot of gold (aka the inbox) at the end of a rainbow is easier with SocketLabs' next-step guidance broken down by categories, including Audience, Engagement, Reputation, and Security.

Spring into action...

Enter: Guided Insights. With just a few clicks, you will get an actual, defined metric about individual problems. 

 

Let’s say a StreamScore indicates an audience issue. For instance, more than 15% of your list is unengaged and has been for awhile. Guided Insights takes that information and will suggest a solution, like a better sunsetting policy. 

...Or pull out the microscope

Maybe you want even more detail. We have myriad filters so you can drill deeply enough to analyze performance on both the message- and recipient-levels. It’s great to start with the knowledge you’re less successful at Gmail than you are at Yahoo.

 

But, it’s even better to know a particular subject line didn’t resonate with 20 recipients. Now you can choose your own adventure. Maybe you’ll segment those 20 away from the next distribution to lower the chance they’ll mark you as spam. Engagement upgrade!

Identify granular issues with email performance, paired with actionable advice on how to improve.

Don't Just Fix. Cure.

Don’t just fix a problem and hope it doesn’t happen again. With our ability to provide highly detailed data, you can take diagnostics to the next level and cure the poor practice or issue so it doesn’t come back again.

Get a numerical, color-coded score based on more than 35 internal and external data points for insights in a flash.

When you need a set of extra investigative eyes, we have real email experts ready to help you out.

See your entire account-wide performance in one screenshot, developed to your specs with our huge list of filters.

From blogs to virtual events, we have educational content to keep you at the leading edge of innovation and best practice.

These folks enjoy the SocketLabs difference

"SocketLabs is clearly driven by customer success and has become a trusted partner of SignUp.com"
Patrick Dyson
CTO, SignUp.com

"It was like a breath of fresh air having something that we could plug into in our environment, and make a few customizations, and be up and running in the blink of an eye."
Kevin Baker
Technical Director, eProductive

"We should have transitioned a long time ago. With SocketLabs, we're not just a number. I've got the name of a person I can ring up if I've got a problem."
Alec Dobbie
CEO, Fanfinders

"We always want to be at the forefront of the marketing automation world, and SocketLabs helps us do that."
Peter Malm
Email Specialist, APSIS

"We've been working together for at least 8 years, and we wouldn't trust anybody else with our email delivery."
Lindsay Willott
CEO, Customer Thermometer

"Ultimately, we realized that email is an incredibly specialized area requiring dedicated, expert resources. We saw vast improvement after switching to SocketLabs’ managed email service."
Jim Voss
EVP of Technology & Information Security, Bridgeline