New customers,
no problems

Our platform is designed to help you set up, segment, monitor, and optimize email delivery for every one of your new senders. All in one place. Seriously.

 

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Treating all your new customers as VIPs is a snap with the SocketLabs email platform.
Start making every email customer a VIP today.

New senders? No worries

Total Oversight
See new-sender behavior from the account level to identify habits or patterns.
Instant Decision Making
Create automated rules to reroute or address problematic email from new senders.
Hands-on Control
Code-free IP routing enables intelligent segmentation to protect all senders.
StreamMonitor allows you to monitor email performance across all subaccounts and offers issue priority scoring so you can identify accounts most in need of help first and receive next-step guidance within a few clicks.

Stay alert

We love new customers, but you need to make sure you deliver mail for all senders, not just the good ones. You don’t want to be caught unawares. We offer StreamMonitor which provides you an account-level dashboard combining all your subaccounts in one spot so you can track the performance of your new customers. (Psst, we’re the only people who offer this.)

 

If you notice the warm-up didn’t go so well and the performance is below average, you can intervene. If you notice they’re even just at risk for a performance slip, you can address that, too. Your new sender getting engagement like a boss? Sweet.

TAKE A CLOSER LOOK

Enable success

Before you open up the pool to new swimmers, you have to be sure they won’t sink. Set them up for success while simultaneously making sure they won’t grab another sender while slipping below the surface.  

When introducing new subaccounts, you can use Rule Engine to segment their mail to the most appropriate IP pools, while skipping all that manual intervention or coding you’re used to. You can start with a lower performing pool and graduate them to better classes as they prove their skills, all while keeping your best senders in the safe zone.
Use SocketLabs codeless UI to automate traffic shaping, IP pool management, and more
Identify granular issues with email performance, paired with actionable advice on how to improve.

Solve problems

Let’s say your new sender needs a little coaching. With Guided Insights, you can keep an eye on their performance to monitor for anomalies and their exact source. 

 

Your new customer might have a list hygiene issue based on the data we’re receiving from Gmail. We provide a targeted recommendation you can pass on to your new sender to put them on the right track.

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New or not, we support you and your senders

New senders come with risks and rewards. Our suite of tools gives you an eye on everything to improve the bad and capitalize on the good.

OUR SERVICES
StreamScore

Informed by more than 35 internal and external data points, this assigns a color-coded reputation score.

Rule Engine

Set automated, no-code rules  to immediately take action when something doesn’t perform to your standards.

StreamMonitor

Consolidating subaccounts into one dashboard, you get an at-a-glance ranking by score and overall performance.

Guided Insights

Communicate required actions problematic senders must do to avoid termination based on granular data.

What customers say about us

"SocketLabs is clearly driven by customer success and has become a trusted partner of SignUp.com"
Patrick Dyson CTO, SignUp.com
"It was like a breath of fresh air having something that we could plug into in our environment, and make a few customizations, and be up and running in the blink of an eye."
Kevin Baker Technical Director, eProductive
"We should have transitioned a long time ago. With SocketLabs, we're not just a number. I've got the name of a person I can ring up if I've got a problem."
Alec Dobbie CEO, Fanfinders
"We always want to be at the forefront of the marketing automation world, and SocketLabs helps us do that."
Peter Malm Email Specialist, APSIS
"We've been working together for at least 8 years, and we wouldn't trust anybody else with our email delivery."
Lindsay Willott
CEO, Customer Thermometer
"Ultimately, we realized that email is an incredibly specialized area requiring dedicated, expert resources. We saw vast improvement after switching to SocketLabs’ managed email service."
Jim Voss EVP of Technology & Information Security, Bridgeline

Stay ready for growth

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