A five-star email experience

As a hospitality brand, you’re responsible for exceptional experiences not just for one property, but hundreds or even thousands. Does your email platform make it easy to communicate to customers effectively, reliably, and easily? Ours does.

Complete email control

StreamMonitor allows you to monitor email performance across all subaccounts and offers issue priority scoring so you can identify accounts most in need of help first and receive next-step guidance within a few clicks.

You run the show

As the parent brand of a multi-brand empire, you need to have full control over the operations of every property you manage. When you have different audiences for each with different types of mail within those brands, activity and performance tracking can be a circus. Are you able to be a ringleader who gives each brand the spotlight?



StreamMonitor first gives you an account-level view to get a fast glimpse at email metrics across your entire portfolio. With our proprietary StreamScore ranking performance based on 35 internal and external data points, you can rank accounts by urgency to focus your energy where it’s needed most.

Sort your portfolio

There is no one-strategy-fits-all approach to emailing a portfolio as large as yours. From economy hotels to 5-star restaurants, your audiences are multifaceted as you are. You need to have a simple strategy for keeping each separate and secure.



Automatically separate streams based on any criteria you choose with our Rule Engine tool, be it by audience, type of mail, StreamScore, or anything else. You can slice and dice your email exactly how you need it without using any code at all.

VIP Guest
SocketLabs' email platform provides deep insight into performance so you can spot issues with ease.
SocketLabs Email Platform allows you to spot delivery issues with StreamMonitor and then create rules to optimize future delivery using Rule Engine.

More brands, more opportunities

Every brand in your portfolio matters. Each stream of mail for each property or franchise has its own unique goals, and they need to be successful to benefit your business. Using Guided Insights, you can see exact problems even at the provider level in just 5 clicks or less.


Noticing your marketing emails with discounts aren’t reaching your budget hotel audience at Gmail? This is a huge missed opportunity to capture bargain hunters, so focus your attention on delivery at Gmail. Luxury guests aren’t getting critical confirmation emails? Immediately route mail to a better-performing IP. It’s housekeeping, but email.

What customers say about us

"SocketLabs is clearly driven by customer success and has become a trusted partner of SignUp.com"
"It was like a breath of fresh air having something that we could plug into in our environment, and make a few customizations, and be up and running in the blink of an eye."
"We should have transitioned a long time ago. With SocketLabs, we're not just a number. I've got the name of a person I can ring up if I've got a problem."
"We always want to be at the forefront of the marketing automation world, and SocketLabs helps us do that."
"We've been working together for at least 8 years, and we wouldn't trust anybody else with our email delivery."
Lindsay Willott
CEO, Customer Thermometer
"Ultimately, we realized that email is an incredibly specialized area requiring dedicated, expert resources. We saw vast improvement after switching to SocketLabs’ managed email service."

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