Your Security is Our Top Priority

As part of our ongoing commitment to data security, SocketLabs implements and maintains appropriate environmental controls and regulations to protect the integrity and availability of information systems.

GDPR Compliant

Privacy Shield Certified

VeraSafe Verified

M3AAWG Member


The GDPR (General Data Protection Regulation) is a regulation designed to strengthen data protection for residents of the European Economic Area which includes the EU, Iceland, Lichtenstein, and Norway. SocketLabs offers a GDPR compliant Data Processing Addendum to our customers.

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Privacy Shield

Privacy Shield is a self-certification program that enables organizations to lawfully transfer personal data from the EU and Switzerland, to the United States in support of transatlantic commerce.

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To qualify for this certification, SocketLabs’ online privacy policy must address the critical areas of 3rd party disclosure, private information security and email choice.

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The Messaging, Malware and Mobile Anti-Abuse Working Group (M3AAWG) is where the industry comes together to work against bots, malware, spam, viruses, DoS attacks and other online exploitation. SocketLabs has been a member of M3AAWG in an ongoing effort to ensure the privacy and security of our email platform.

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Privacy Policy

We care about your privacy and trust in SocketLabs. If you want to learn about SocketLabs’ privacy, read our Privacy Policy to inform you of our practices involving data collection, use, and disclosures.

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Committed to Keeping Your Data Safe and Secure

SocketLabs’ Internal Security Policy

  • Purge, delete, or destroy data in electronic or paper form after it is no longer needed.
  • Conduct privacy and security training for all employees.
  • Periodically perform risks assessments for all information systems.
  • Inventory, classify, and manage information systems throughout their lifecycle.
  • Grant privileges according to job responsibilities that are based on the principle of least privilege.
  • Ensure that third-party service providers have adequate security and privacy agreements.
  • Secure, segment, and restrict network traffic using firewalls
  • Use a change management process before carrying out any major information system change.
  • Patch and update information systems to protect them against vulnerabilities.
  • Ensure that third-party service providers have adequate security and privacy agreements.
  • Perform background checks for all employees.
  • Use physical security controls to limit access to information systems to authorized personnel.
  • Use endpoint security solutions on information systems to help protect them against virus and malware attacks.
  • Maintain backup copies of critical information systems to avoid the loss of data.

Don't just take our word for it...

We tried your competitor and they were almost impossible to get in touch with and when we finally did, they were no help. We have always believed that customer service is the reason for our success and it is nice to do business with a company that feels the same.

Bob Heimann  |  Edge Manufacturing

We have recently chosen Socketlabs as our SMTP provider because they are really professional, their services are good, fast and nicely supported by the Socketlabs team. The service is good because the emails sent via the SMTP are always delivered and there is a really nice web console where you can check the status of all emails sent. Their support is very fast to reply when you have a question.  It was also very fast and well documented to get up and running.  After investigating SMTP providers Socketlabs appeared to us as the best SMTP provider that fit our needs.  We are happy with them!

Guillaume Peris  |  Sungard

The customer service for Socket Labs is absolutely incredible. It's refreshing and humbling to get such a high level of customer service from an online service.