Reliable Email Infrastructure with Redundancy Built In

What do you do if your transactional mail doesn’t get delivered for an hour because your email provider has an outage?

Some teams panic. Others switch traffic midstream and their customers never notice.

SocketLabs gives you everything you need to keep mission-critical email flowing: high-volume SMTP and API delivery, intelligent routing and failover, and observability through Spotlight analytics.

Identify problems with list quality, engagement, and sender reputation straight from your dashboard

When your ESP is down, your backup plan should already be running

Downtime happens. But it doesn’t have to become a disaster.

With SocketLabs, you can:

  • Automatically reroute mail via intelligent failover
  • Identify performance drops before they escalate
  • Divert traffic by domain, provider, or stream
  • Send through scalable, reliable infrastructure built for volume

 

You don’t need to cross your fingers. You need a system that knows what to do next… and support from humans who care about your emails getting delivered just as much as you do.

“Delivered” isn’t enough when your brand is on the line

Your ESP may say the message was “delivered”— but was it seen? Opened? Blocked?

SocketLabs combines email infrastructure with near real-time diagnostics, so you can spot mailbox provider-level issues, reputation degradation, or routing failures before your support team hears about them.

Separate subaccount activity and apply intelligent routing easily using our Rule Engine

Powerful, easy-to-understand data visualizations

for the data that's going unused within your current ESP

SocketLabs is SOC 2 Type 2 compliant

and has a 99.999% uptime.

Create rules to intelligently route

mail to optimize deliverability.

Your infrastructure should be built for failure — even if your email isn’t

SocketLabs offers a resilient sending architecture, not just a single path.

High-volume SMTP & API delivery
Designed for speed, scale, and mission-critical transactional use cases.

Smart routing & failover
Automatically reroute traffic during provider outages or ISP-specific issues.

Real-time analytics with Spotlight
Domain-level visibility, StreamScore health metrics, and alerts before things go sideways.

Hands-on human support from email experts
When something’s not working, you’re not alone. We monitor  troubleshoot and optimize with you — live.

Built to complement, not replace

Already using another ESP? Great.
Want to send from your own infrastructure? Even better.

SocketLabs integrates easily with hybrid, multi-provider, and custom email environments.

Use us as your primary sender — or your redundancy provider. Either way, you’ll get:

  • Real-time performance feedback
  • Seamless traffic shifting
  • Analytics you can act on
Identify deliverability issues and what's causing them with deep insight at-a-glance...without spreadsheets or data queries.
Enjoy reliable delivery with SocketLabs 99.999% uptime.

Your other systems are resilient.
Make email one of them.

Redundancy isn’t a “nice to have.” It’s table stakes.

Your team wouldn’t run production workloads without monitoring, backup, or failover. So why trust email to a single path and a dashboard that ends at “delivered”?

SocketLabs gives you the sending performance and visibility to keep transactional mail moving — even when things break.

Hear what our customers have to say...

"SocketLabs is clearly driven by customer success and has become a trusted partner of SignUp.com"
"Ultimately, we realized that email is an incredibly specialized area requiring dedicated, expert resources. We saw vast improvement after switching to SocketLabs."
"We should have transitioned a long time ago. With SocketLabs, we're not just a number. I've got the name of a person I can ring up if I've got a problem."

Try SocketLabs free for 30 days and see what reliable email delivery feels like