Get real guidance, not just email data

Any ESP can give you data. At SocketLabs, our Spotlight reporting gives you both context and suggestions to help you make sense of the data and strategize with confidence.

Pair insights with actions

Tracking performance is easy with the SocketLabs sending overview, available right on your dashboard

See the full picture

Your first step toward better email starts at your sending overview, where comprehensive performance data is aggregated into at-a-glance, color-coded indicators.   Using this account-wide perspective, you can quickly determine where to spend your time troubleshooting and optimizing your email.

Narrow your scope

Your StreamScore is a great place to begin your journey to email enlightenment. Comprised of more than 35 internal and external data points, your score is a representation of your performance in four major categories: audience, engagement, reputation, and security.   You can look closer at your StreamScore to see another score for each particular component. This provides you a better understanding of where your strengths and weaknesses lie, and how they’re impacting your sender reputation.
Email issues are broken down by category with next-step guidance on how to improve your issue.
SocketLabs' Spotlight reporting allows senders to identify, understand, and solve email performance issues.

Receive data-backed advice

Our reporting tools don’t stop at simple scores. Our Guided Reporting feature provides extensive reasoning behind email performance, and can even suggest how to fix the problem.   We can tell you 15% of your Gmail mail bounces. We’ll then tell you this hints that you have a dirty list and you should remove unengaged addresses from the next send. Now you know your next step: Start removing dormant Gmail users!

Partner with email experts

Lots of other ESPs make it difficult to get help from their support teams. Us? We have real email experts with decades of combined experience available to help you when you need it.   We won’t take weeks to respond and we won’t give you a canned answer. Get expert guidance from people who actually understand and love email.
SocketLabs' team of experts is here to help any time you need us.

What customers say about us

"SocketLabs is clearly driven by customer success and has become a trusted partner of SignUp.com"
"We should have transitioned a long time ago. With SocketLabs, we're not just a number. I've got the name of a person I can ring up if I've got a problem."
"We've been working together for at least 8 years, and we wouldn't trust anybody else with our email delivery."
Lindsay Willott
CEO, Customer Thermometer

Our guidance isn't limited to reporting.