Blog

The Situation It’s been a bad year for passwords. LinkedIn, eHarmony, Home Depot, Last.fm, Yahoo (the list goes on and on), have all been hacked to one degree or another and had the password hashes of many tens of millions of users uploaded to various hacking forums for all to see. In a perfect world […]

Did you know that the registration information on file for your domain could impact your ability to reach the inbox? This data can also affect your compliance with laws like CAN-SPAM and CASL. The problem is that you likely didn’t think twice about the information you provided during the registration process. You may have even […]

Start Simple With Responsive HTML Email Design In the world of transactional and marketing email, the actual process of coding your content into HTML and CSS has been described as a black art. A large variety of differing email clients rendering your messages, each with a different level of standards (non)compliance, and the need to […]

Holiday Email Tips The Holidays are fast approaching and SocketLabs is ready to handle your holiday email traffic. Many of our customers will have a significant increase in volume over the holidays. Now is a good time to review your account and prepare for the upcoming holiday season. Here are some suggestions: Clean Your Lists […]

Our SMTP relay service is 5 years old now!  Over the course of the 5 years that we have offered a hosted SMTP service we’ve been asked many times if we offered a way to send email campaigns or newsletters. To fulfill that customer need we’ve hosted a third party application and partnered with several […]

Socketlabs’ Autoresponders are messages you create that are sent once to each new contact as they are added to a particular list. You choose how long the system waits to send the message, so you can have us email new contacts after a day, a month, or even right away. For example, you may want […]

What is the Suppression List? The Suppression List feature, which is automatically included with every SocketLabs On-Demand server, is a tool to help manage your reputation as a sender.  Every time we receive a response from a recipient mail server stating an address is invalid, we automatically add that address to your Suppression List.  The […]

The Canadian Anti-Spam Law (CASL) took effect on July 1, 2014 and has broad application to businesses both in Canada and outside of Canada, especially for senders of commercial email. Even if you are located outside of Canada (such as in the United States) this law may still affect you, and carries stiff penalties — […]

Concerns and questions about the secure and encrypted transmission of email messages have flooded the inboxes of our staff here at SocketLabs. Compromised systems, database thefts, and technology breaches across entire organizations are common place in today’s news. As a result the technology industry has seen a new focus on the security and encryption of communications across […]

What is Bot Spam? “Bot spam” or “web crawler spam”, as it is commonly referred to, is usually the result of website form fields that are not properly secured to prevent the transmission of spam messages. Typically, the bots that cause this issue are programmed to search the internet for website form fields and insert […]