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Socketlabs’ Autoresponders are messages you create that are sent once to each new contact as they are added to a particular list. You choose how long the system waits to send the message, so you can have us email new contacts after a day, a month, or even right away. For example, you may want […]

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What is the Suppression List? The Suppression List feature, which is automatically included with every SocketLabs On-Demand server, is a tool to help manage your reputation as a sender.  Every time we receive a response from a recipient mail server stating an address is invalid, we automatically add that address to your Suppression List.  The […]

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The Canadian Anti-Spam Law (CASL) took effect on July 1, 2014 and has broad application to businesses both in Canada and outside of Canada, especially for senders of commercial email. Even if you are located outside of Canada (such as in the United States) this law may still affect you, and carries stiff penalties — […]

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Concerns and questions about the secure and encrypted transmission of email messages have flooded the inboxes of our staff here at SocketLabs. Compromised systems, database thefts, and technology breaches across entire organizations are common place in today’s news. As a result the technology industry has seen a new focus on the security and encryption of communications across […]

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What is Bot Spam? “Bot spam” or “web crawler spam”, as it is commonly referred to, is usually the result of website form fields that are not properly secured to prevent the transmission of spam messages. Typically, the bots that cause this issue are programmed to search the internet for website form fields and insert […]

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One of the biggest challenges in delivering email messages on behalf of our customer base is that we have no control over, and no pre-send insight into, the content of the messages we process. We work diligently to provide an optimized email delivery network, but in the end the message content is one of the most significant […]

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What is DMARC and How Does This Affect Me? Just over two weeks after Yahoo’s implementation of a strict DMARC record, a second major mailbox provider has now followed suit. Late yesterday afternoon AOL made an announcement on their Postmaster blog stating that they are immediately implementing a “p=reject” DMARC policy. [email protected] Mail takes action […]

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Last week we published an article about security policy changes at Yahoo Mail that are affecting email senders. The change implemented by Yahoo was an email security protocol called DMARC. DMARC, which stands for “Domain-based Message Authentication, Reporting & Conformance” is a technology that aims to prevent spoofing of from addresses. The changes implemented by […]

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As you may be aware, a serious bug in the OpenSSL library was recently discovered (CVE-2014-0160). The OpenSSL library handles SSL encryption for the majority of sites on the Internet. We conducted a prompt investigation on April 8th, 2014 and found only one vulnerable machine which was immediately mitigated. As an added precautionary measure, we […]

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UPDATE:  Yahoo Speaks Out About Recent Policy Changes Over the last 48 hours the Yahoo.com domain has implemented a change in its DMARC policy. DMARC, which stands for “Domain-based Message Authentication, Reporting & Conformance” is an email authentication policy record that aims to prevent from address spoofing. The change in the DMARC policy implemented by […]

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Customers Who Trust in SocketLabs

You’re in good company when working with SocketLabs. Here are some companies who have also trusted SocketLabs.

Why SocketLabs?