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From the Lab

As you may be aware, a serious bug in the OpenSSL library was recently discovered (CVE-2014-0160). The OpenSSL library handles SSL encryption for the majority of sites on the Internet. We conducted a prompt investigation on April 8th, 2014 and found only one vulnerable machine which was immediately mitigated. As an added precautionary measure, we […]

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UPDATE:  Yahoo Speaks Out About Recent Policy Changes Over the last 48 hours the Yahoo.com domain has implemented a change in its DMARC policy. DMARC, which stands for “Domain-based Message Authentication, Reporting & Conformance” is an email authentication policy record that aims to prevent from address spoofing. The change in the DMARC policy implemented by […]

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SocketLabs New HTML Email Editor SocketLabs has been expanding its offerings for content creation, and one of the newest features is the ability to create, edit, and send raw HTML emails directly from the control panel. (Check out the Email Marketing menu –> Create a Newsletter or Autoresponder –> Select the “Raw HTML” option.) Our HTML […]

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Last week Google began rolling out a new way for users to unsubscribe from email messages. To make the process of unsubscribing easier, Google will display an unsubscribe link next to the from address in an email message. Currently, this link is only displaying in the official GMail and Google Apps webmail interfaces, although we […]

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One benefit, if not the primary benefit, of running self-managed MTAs is to maximize deliverability through fine-tuning of how email is delivered. While hosted services such as SocketLabs’ own Email On-Demand allow email delivery professionals to handle most of this configuration for you, sometimes you or your company require a more hands-on approach. Running your […]

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The From Address is a Critical Component of any Email Message. When was the last time you put some thought into the address you are using in the from field of your messages? Between anti-spam analysis and brand identification, the from address is one of the most critical components of an email message. It is […]

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I want to thank all of our customers, partners and fans for a great 2013, and to wish you all a very happy and successful new year! We accomplished quite a bit in 2013.  I can’t list everything, but I would like to share some of the highlights.  A word of warning first. This is […]

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Throughout our company’s history we have solved many of our in-house computing and infrastructure needs by building custom solutions when an adequate commercial solution was not available.  As we built out our hosted SMTP server solution we discovered we needed an adequately powerful SMTP load balancer to create the high availability network we desired. As […]

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If your email marketing messages are not easy to read on a mobile device, you may be losing over half of your targeted audience. A recent report by our friends at Litmus noted that in the month of November 51% of all email opens were from a mobile device! Especially during this time of the […]

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Many of today’s scanners allow you to scan directly to email without having a computer attached to the scanner. This is great news for offices that need to scan and email documents without having to have a computer attached. In order to send an email this way, your scanner will usually need to connect to […]

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Customers Who Trust in SocketLabs

You’re in good company when working with SocketLabs. Here are some companies who have also trusted SocketLabs.

Why SocketLabs?