New Suppression List Removal Process for Complaints

This morning we released an update to the SocketLabs On-Demand Control Panel with a new removal process for addresses suppressed due to a complaint. You now have the ability to remove any user from your Suppression List without any interaction with SocketLabs Support Team, making it easier than ever to directly manage your Suppression List. […]...

All new Suppression List management features now available!

All new Suppression List management features now available!

SocketLabs is excited to announce some great new features to help you manage your Suppression List! If you are unfamiliar with the Suppression List page, it can be found in the Control Panel. Once you’ve selected a Server to manage just click on Configuration menu in the top menu bar and then select “View Suppression List”. Upon […]...

New Search Features

We are always hard at work trying to enhance your experience with our SocketLabs On-Demand service.  This week we released an update that contained some fantastic new enhancements.  If you haven’t already noticed, here is a quick overview of what we added. Searching in the Control Panel and API You will find it is much […]...

360 Degree Monitoring

I am happy to announce that we have launched our 360 Degree Email Monitoring project. What is 360 Degree Email Monitoring? This is an aggressive monitoring system that we developed to help us instantly detect and correct any bottlenecks that may occur in our outbound email delivery network, and measure real outbound email delivery performance every […]...

Japan Tsunami and Earthquake Relief

We want to thank everyone who supported our effort to raise funds for Japan Tsunami relief. Although we are disappointed more people did not participate in our Facebook campaign we have made a donation of $150 based on the number of people who “Liked” our Facebook campaign page, as promised. In addition, SocketLabs has donated […]...

Helping the people of Japan

We are horrified by the devastation caused by the Earthquake and Tsunami in Japan and are reaching out to them with your help. We put up a SocketLabs Japan Earthquake Relief page on Facebook, and we will donate $1 for every Like of this page between now and March 31, 2011 up to $10,000 to […]...

New SocketLabs On-Demand Features

I am proud to announce version 4.0 of the SocketLabs On-Demand control panel which includes exciting new features. Version 4.0 has been months in the working, and represents a complete restructuring of the underpinnings of our data systems. This update not only provides great features today, it also lays the groundwork for many new and […]...

Changes to SocketLabs On-Demand Suppression Handling

We are making a change to our suppression systems of which you should be aware. The SocketLabs On-Demand automatic suppression system dramatically increases your deliverability by automatically blocking email to addresses which have previously hard bounced or previously complained about one of your mailings. This year we are reinforcing our email delivery infrastructure to make […]...

The Buzz about Amazon’s SES

I love Amazon. When recently asked, I quickly named them as one of my favorite brands. I buy everything I can through Amazon. Their fast shipping and great prices are hard to beat. Recently we have been contemplating putting some of our resources into the Amazon Cloud (AWS) and we have therefore spent a LOT […]...