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On May 12 the FTC announced its approval of four rule provisions to the CAN-SPAM Act of 2003. These provisions are summarized as follows: Opt-out Requirements Clarified To submit a valid opt-out request, a recipient cannot be required to pay a fee, provide information other than his or her email address and opt-out preferences, or […]

Most, if not all, of the large ISPs judge your reputation largely based on the feedback they receive from their users regarding your mail. Generating too many complaints over a period of time puts you on the fast track to getting blacklisted. Let’s look at Yahoo. Getting email to Yahoo recipients is always challenging. If […]

The latest build of Hurricane Server includes native support for tracking opened mail messages as well as click-throughs. Not only that, but it is fully automated and so simple to use. To make this happen, two main pieces had to come together: 1) we needed to include a web server dedicated to catching open and […]

If you want to set up an artificial environment to test Hurricane Server’s processing and speed and you have another Hurricane Server, you can run the second Hurricane Server server in a special mode that will cause it to accept all mail from the first Hurricane Server server and simply vaporize it. Here is how: […]

Monitoring the age of messages in your queue is a great way to monitor the health of your server and ensure that messages are being processed in the expected time frame. We recently rolled out an update to Hurricane Server that allows you to view the age of the oldest message in each account. This […]

The last prerelease version of Hurricane Server expired at the end of August and Hurricane Server was quietly released. Unfortunately we have been so busy focusing on the software that we are behind on getting the new SocketLabs website up and running. We have, however, released and are actively selling Hurricane Server. Within the next […]

Greylisting is a method used by a receiving mail server to prevent spam from entering its network. It does this by rejecting incoming messages on their first attempt. Since the typical email systems employed by spammers are not programmed or set up to try again later, their messages never get delivered. Normal internet mail servers, […]

We had put off implementing DomainKeys in Hurricane Server due to the multitude of other tasks that were at hand. But at the 9th hour it looks like DomainKeys functionality will make it into the new release. I am very happy about this because using DomainKeys will enable more of your mail to get delivered […]