Blog

The blog has been kind of quiet lately but we’ve been VERY busy at work. If you haven’t noticed there have been many improvements to SocketLabs On-Demand over the past months including a new interface with beautiful reporting, a new API and many other new and improved user-friendly features. On-Premise customers don’t worry, we have […]

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A new update pushed out last night brings full timezone support to the SocketLabs On-Demand control panel. Previously all times displayed were Eastern time. Now your dates and times are displayed and treated according to the local timezone of the computer you are using to view the data! Follow John Alessi on Twitter: @johnalessi

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Last night we rolled out an updated SocketLabs On-Demand API with the following new functionality: A new messagesOpenClick method can be used to get information on each message open or click event. Full timezone support. By default the API now retrieves dates and times as UTC, however a new timeZone parameter enables developers to specify […]

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SocketLabs On-Demand customers can now see who opened their outbound messages or who clicked on links in their messages. A snapshot of the data is available on the dashboard: And there is also a new dedicated report for open and click tracking: There is no charge for this new feature, but you must enable it […]

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I am pleased to announce the much anticipated release of our new API for SocketLabs On-Demand. On-Demand is SocketLabs’ cloud-based SMTP server platform. With a SocketLabs’ On-Demand account, users simply relay their outbound email to our cloud based server and let us take care of the rest. SocketLabs actively manages all aspects of your email […]

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Automatic Suppression Lists The latest production release of Hurricane MTA Server adds powerful automatic suppression lists that boost your deliverability and protect your reputation by automatically blocking repeat emails to invalid addresses and email addresses that have filed complaints against you. This incredibly intelligent and automatic feature is out of beta and currently in production. […]

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(UPDATE 2009-12-16: This feature is now in the production release.) I am very excited to announce that our new suppression list feature is currently in beta. This new feature goes way beyond what is normally thought of when we think of suppression lists. Typically, suppression lists are used to prevent future outbound messages to addresses […]

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There are so many bounce codes used by the various ISPs and receivers that it’s hard to keep them all straight. Now there is a great resource for most of the known bounce codes to help simplify your tracking and processing. The eec’s Deliverability Roundtable has put together a repository of common and available bounce […]

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According to a Return Path’s latest Deliverability Benchmark Report, of the 21% of email that is not delivered to the inbox, only 3.3% is sent to a “junk mail” folder and 17.4% is not delivered at all – it just vanishes! Return Path did not state where they believe the email to be, but we […]

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We built an auto-responder that can be used to test your email bounce processing and feedback loop processing systems. Feel free to use it for your testing purposes. [email protected] Auto responds to From address with a feedback loop report in ARF format. [email protected] Auto responds to the Return-Path with a bounce message. As a side […]

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