Dedicated, Enterprise-Level Support at a Fraction of the Cost

Your Concierge Rep is with you from day one of onboarding.

Make diminished levels of service, outdated tech, and waiting on support tickets a thing of your past. We’ll get you setup, migrated, and running at peak performance by taking the time to understand your unique business needs and connecting you with our in-house deliverability and infrastructure experts to make sure you’re supported at every step of your email journey.

From onboarding, infrastructure and authentication to deliverability & performance monitoring, we’re at your tech and call. Concierge Plans starting at $889/month.

Let's Get Started

Migrate with Ease

Focus on delivering great content and experience to your users; we’ll handle the transition.

Don’t let the headaches or stress of changing email delivery providers stifle your growth. Our technical experts have decades of experience in email implementation—minimizing disruptions and allowing you to maintain focus on the rest of your business while our team ensures a seamless migration.

Every email program is unique, so we take the time to understand your needs and formulate the best possible transition plan to fit your timeline, your budget, and your goals with email.

Plan My Migration

Strategic Advice at Every Turn to Enable Smarter Sending

Accelerate your email performance with intelligent reporting and ongoing expert insights.

Email data is meaningless without context. From infrastructure and deliverability to email strategy and performance optimization, rest easy knowing our expert-driven insights are powered by data.

Drive email performance with direct access to unique performance and deliverability reporting tools, such as our proprietary StreamScorePro, paired with expert insight and guidance to make sure your program is always running at its best.

Meet Your Team of Experts

Tell Us How Many Emails You Send Per Month

Core

Elevate your business with the email essentials to get started quickly

$39.95 / month

40,000 emails per month

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    SMTP Relay/API Functionality
    Reliable email delivery built on our own Hurricane MTA with 99.999%+ system uptime
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    StreamScoreLite
    StreamScore is our proprietary email scoring system that analyzes internal and third-party data to evaluate and score your email performance with respect to audience quality, engagement, reputation, and authentication
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    10 Day Insight Report History
    Detailed reports on all of your essential email metrics like delivered messages, failed messages, complaints, and more
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    90 Day Performance Report History
    High-level, performance/trend overview report
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    Ticket and Chat Support
    Expert help from our experienced support team
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    No Dedicated IP Address
    You will be sharing an IP address with other senders. To build and maintain your own sender reputation on a dedicated IP, you will need to upgrade to Pro
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    No Concierge Representative
    Dedicated email expert who understands your business and directs the right resources for the task at hand.
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    No Managed Migration
    Complex migrations made simple with our technical expert guidance to get your program operating at peak performance.
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    No Infrastructure Review
    Work with a technical expert to review and optimize your email infrastructure and ensure it is set up for your business needs.
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    No Email Performance Review
    Our email experts will review your performance and suggest areas to optimize
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    Deliverability Health Report
    Meet with your email expert to review noteworthy trends, milestones, and address any outstanding concerns that may exist.
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    No Ongoing Training and Guidance
    Need help setting up your DKIM or SPF settings? Need help navigating your account? We have your back every step of the way.
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    No Quarterly Call With an Expert
    Jump on a call each quarter to discuss your performance, ask questions, and get the help you need from your Concierge Team of email experts.

See All Features Each email over 40,000: $0.00099

Pro

Accelerate your business with our scalable, feature-rich email infrastructure

$125 / month

Start Pro Plan

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    SMTP Relay/API Functionality
    Reliable email delivery built on our own Hurricane MTA with 99.999%+ system uptime
  • true
    StreamScorePro
    StreamScore is our proprietary email scoring system that analyzes internal and third-party data to evaluate and score your email performance with respect to audience quality, engagement, reputation, and authentication
  • true
    30 Day Insight Report History
    Detailed reports on all of your essential email metrics like delivered messages, failed messages, complaints, and more
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    180 Day Performance Report History
    High-level, performance/trend overview report
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    Priority Support Channels
    Priority phone, ticket, and chat support from our team of experts
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    Dedicated IP Address
    Send on your own dedicated IP to build and maintain your sender reputation
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    No Concierge Representative
    Dedicated email expert who understands your business and directs the right resources for the task at hand.
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    No Managed Migration
    Complex migrations made simple with our technical expert guidance to get your program operating at peak performance.
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    No Infrastructure Review
    Work with a technical expert to review and optimize your email infrastructure and ensureits set up for your business needs.
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    No Email Performance Review
    Our email experts will review your performance and suggest areas to optimize
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    Deliverability Health Report
    Meet with your email expert to review noteworthy trends, milestones, and address any outstanding concerns that may exist.
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    No Ongoing Training and Guidance
    Need help setting up your DKIM or SPF settings? Need help navigating your account? We have your back every step of the way.
  • false
    No Quarterly Call With an Expert
    Jump on a call each quarter to discuss your performance, ask questions, and get the help you need from your Concierge Team of email experts.

Concierge

Get more out of your email program with managed service & a team of email experts

Starting at $889/month

Volume of 1M - 10M+ emails/mo

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    SMTP Relay/API Functionality
    Reliable email delivery built on our own Hurricane MTA with 99.999%+ system uptime
  • true
    StreamScorePro
    StreamScore is our proprietary email scoring system that analyzes internal and third-party data to evaluate and score your email performance with respect to audience quality, engagement, reputation, and authentication
  • true
    90 Day Insight Report History
    Detailed reports on all of your essential email metrics like delivered messages, failed messages, complaints, and more
  • true
    360 Day Performance Report History
    High-level, performance/trend overview report
  • true
    Priority Support Channels
    Priority phone, ticket, and chat support from our team of experts
  • true
    Dedicated IP Address
    Send on your own dedicated IP to build and maintain your sender reputation
  • true
    Concierge Representative
    Dedicated email expert who understands your business and directs the right resources for the task at hand.
  • true
    Managed Migration
    Complex migrations made simple with our technical expert guidance to get your program operating at peak performance.
  • true
    Infrastructure Review
    Work with a technical expert to review and optimize your email infrastructure and ensure it's set up for your business needs.
  • true
    Email Performance Review
    Our email experts will review your performance and suggest areas to optimize
  • true
    Deliverability Health Report
    Meet with your email expert to review noteworthy trends, milestones, and address any outstanding concerns that may exist.
  • true
    Ongoing Training and Guidance
    Need help setting up your DKIM or SPF settings? Need help navigating your account? We have your back every step of the way.
  • true
    Quarterly Call With an Expert
    Jump on a call each quarter to discuss your performance, ask questions, and get the help you need from your Concierge Team of email experts.

We'll build your Concierge Package around your needs

Book a Demo with Our Concierge Team

Schedule a demo with a member of our Concierge team to see the SocketLabs platform in action and find out how our Concierge plans can support your email program.

Here’s What to Expect When Working With SocketLabs As a High Volume Sender

For businesses sending 1M+ message per month, we have your back, every step of the way with our Concierge Package.

Service Step Icon 1
STEP 1

Introduction

  • We’ll take time to understand your email program, timeline, and expectations before creating the perfect Concierge Roadmap, tailored to your specific business needs

  • We don’t move forward until the plan has been mapped out to your liking

Service Step Icon 2
STEP 2

Onboarding

  • Meet your dedicated Concierge Representative

  • Review business needs, challenges and expectations to ensure a smooth migration 

  • Establish key milestones

  • Get a personal walkthrough of the SocketLabs platform

Service Step Icon 3
STEP 3

Infrastructure &
Authentication Review

  • Review your current infrastructure and authentication setup with our experts

  • Discuss suggestions and proposed optimizations

  • Receive guidance from our experts to implement infrastructure and authentication changes

Service Step Icon 4
STEP 4

Managed Migration

  • Join a migration planning call with our team

  • Review needs, expectations, and timelines

  • Receive a custom migration plan

  • Start your seamless migration, guided by our experts!

Service Step Icon 5
STEP 5

Ongoing Deliverability

  • Get actionable feedback and strategic advice in recurring quarterly meetings with your Concierge Representative

  • Review performance metrics and trends

  • Discuss deliverability optimizations where needed

Speach Mark

Nobody gives support like SocketLabs

“We’ve been working together for at least 8 years now, and we wouldn’t trust anybody else with our email delivery.”

Lindsay Willott CEO,
Customer Thermometer
customer thermometer
Speach Mark

Head and shoulders above the rest

“SocketLabs is clearly driven by customer success and has become a trusted partner of SignUp.com.”

Patrick Dyson CTO,
SignUp.com
sign up
Speach Mark

We should have transitioned a long time ago

“With SocketLabs, we’re not just a number. I’ve got the name of a person I can ring up if I’ve got a problem.”

Alec Dobbie CEO,
FanFinders
fan finders
Speach Mark

SocketLabs have proven themselves to be a stable and valuable partner

“We always want to be at the forefront of the marketing automation world, and SocketLabs helps us to do that.”

Peter Malm Email Specialist,
APSIS